Privacy Policy

Overview

Al Khalejiah operates Hayyak mobile application (the "App"). This Privacy Policy explains how we collect, use, share, retain, and protect information when you use the App.

1. Information We Collect

The App may collect the following information when needed to provide App features:

• Name
• Email address
• Address
• Phone number
• Account login information
• Profile information provided by the user
• Photos uploaded by the user
• Files or documents uploaded by the user

2. How We Use Information

We use the information collected only for the following purposes:

• To create and manage user accounts
• To allow users to log in and use the App
• To provide App features and services
• To personalize the user experience
• To process uploaded photos, files, or documents when required by App features
• To respond to user requests or support inquiries
• To maintain the security and reliability of the App

3. Data Sharing

We do not sell user data.

We do not share user personal data with third parties for advertising or marketing purposes.

Data may be processed only as necessary to operate the App and provide its features.

4. Data Retention

We retain personal information for as long as reasonably necessary to provide the App, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and business records. We may delete or anonymize data when it is no longer needed.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location and applicable law, you may have the right to access, correct, update, delete, or request a copy of your personal information, or object to or restrict certain processing. You may also be able to withdraw consent where processing is based on consent.

To make a privacy request, contact us at:

7. Account Deletion

If you have an account, you may request deletion of your account and associated data by:

• using any deletion feature available in the App; or
• contacting us at it@alkhalejiah.com.

8. International Transfers

Your information may be processed and stored in countries other than your own, which may have different data protection laws. Where required, we take appropriate steps to protect transferred information.

9. Third-Party Services

The App may use third-party services or contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date. Continued use of the App after changes become effective means you accept the updated policy.

11. Contact Us

If you have questions or requests about this Privacy Policy, contact: